Technical Q&A
Book an hour with Glen and bring the problem.
An hour of my time, without a project or a retainer. Use it for whatever you need, and you get a short written note of the answer and the next steps.
What you can bring
What people usually bring.
Send any documents ahead. After the hour, you get a short written note of the answer and the next steps.
A standard
Which one applies, and what a clause means in practice.
A certification body's comments
What they mean, and how to answer them.
Your documentation
What it has to say, and what is missing.
A product change
Whether it needs new testing or an updated certificate.
A claim
Whether your marketing can say it.
A customer's question
A query from a distributor, a retailer or a buyer, and what to reply.
FAQ
Frequently asked questions
Anything else, ask me on the call.
What can I use the hour for?
Anything technical or certification related. It is your hour.
What if I need more time?
Book another hour. Every hour is £150, booked and paid before we start.
When do I pay?
When you book. Hours are booked and paid in advance.
I need help most weeks.
The Advisory Retainer covers ongoing support, and questions are not counted. Retainer clients do not buy this.